For Motorola devices, it's important to check these settings to ensure your phone is not preventing Hurdlr from running: Battery Optimization, Battery Saver Mode, Data Saver, and Adaptive Battery.
1. Battery Optimization
Some devices have built-in battery optimization settings that will shut down "the activity of seldom used apps." This feature can prevent apps like Hurdlr from being able to run properly in the background. To allow Hurdlr to run follow the steps below:
-Open your device's Settings
-Tap Battery
-Tap the menu button (⋮)
-Tap Battery Optimization
-Tap All Apps
-Find Hurdlr in the list and disable the feature
2. Battery Saver Mode
This feature will turn off location services for your apps automatically, so Hurdlr is not able to run when it's enabled. It can be triggered automatically without your knowledge when your battery is low, so to avoid any issues, you should disable it. You can disable it by following the steps below:
-Open your device's Settings
-Tap Battery
-Tap the menu button (⋮)
-Tap Battery Saver Mode
-Turn it off
3. Data Saver
This feature is another one that can cause tracking issues. To disable it, follow the steps below:
-Open your device's Settings
-Tap Data Usage
-Tap Cellular Data Usage
-Tap Hurdlr
-Tap Background Data
-Turn on Unrestricted Data Usage
4. Adaptive Battery
This setting limits how much infrequently used apps can run in the background. Your phone will learn how you use apps over time and will adjust how much they can run in the background, so we recommend disabling this:
-Open Settings
-Tap Battery > Adaptive Battery
-Toggle Adaptive Battery to Off