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OnePlus Background Restrictions That Cause Mileage Issues
OnePlus Background Restrictions That Cause Mileage Issues
Ashleigh Rockwell avatar
Written by Ashleigh Rockwell
Updated over a week ago

For OnePlus devices, it's important to check these settings to ensure your phone is not preventing Hurdlr from running: Battery Optimization, Battery Saver, Deep Optimization, and Adaptive Battery.

Battery Optimization

Some One Plus devices have built-in battery optimization settings that will shut down "the activity of seldom used apps." This feature can prevent apps like Hurdlr from being able to run properly in the background. To allow Hurdlr to run follow the steps below:

  1. Open your device's Settings

  2. Tap "Battery"

  3. Tap the menu button

  4. Tap "Battery Optimization"

  5. Tap "All Apps"

  6. Find Hurdlr and disable this feature

Battery Saver

This feature will turn off location services for your apps automatically, so Hurdlr is not able to run when it's enabled. It can be triggered automatically without your knowledge when your battery is low, so to avoid any issues, you should disable it. You can disable it by following the steps below:

  1. Open your device's Settings

  2. Tap "Battery"

  3. Tap "Battery Saver"

  4. Turn it off to disable it

Deep Optimization

This feature can be enabled and turned on without your knowledge and prevents Hurdlr from running and tracking your mileage properly.

  1. Search 'Battery' in Settings

  2. Select "Battery Optimization"

  3. Tap on the three dots on the left hand corner

  4. Select "Advanced Optimization" from the drop-down menu

  5. Toggle "Deep Optimization" off so that the button is white (disabled) instead of blue (enabled)

Adaptive Battery for Oxygen 9 / Android 9 and lower

This setting limits how much infrequently used apps can run in the background. Your phone will learn how you use apps over time and will adjust how much they can run in the background, so we recommend disabling this:

  1. Go to Settings

  2. Select "Battery"

  3. Select "Adaptive Battery"

  4. Disable "Use Adaptive Battery"

Oxygen 10 / Android 10 and higher

  1. Go to Settings

  2. Select "Battery"

  3. Select "Battery Optimization"

  4. Tap the three dots on top right

  5. Select "Advanced Optimization"

  6. Disable "Use Adaptive Battery"

Alternate option for Oxygen / Android 10 and higher

  1. Go to Settings

  2. Enter “Adaptive Battery” in the search bar

  3. Select disable "Use Adaptive Battery"

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