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Huawei Background Restrictions That Cause Mileage Issues

Huawei Background Restrictions That Cause Mileage Issues

Ashleigh Rockwell avatar
Written by Ashleigh Rockwell
Updated over a week ago

For Huawei devices, it's important to check these settings to ensure your phone is not preventing Hurdlr from running: Protected Apps, Battery Optimization, AutoStart, Battery Saver, and Lock Screen Cleanup.

Protected Apps

Some devices have a setting called Protected Apps within the Battery Manager Settings. This feature prevents apps from running in the background when the screen is turned off and can prevent trips from being tracked. To allow Hurdlr to run follow the steps below:

  1. Open your device's Settings

  2. Tap "Battery Manager"

  3. Tap "Protected Apps"

  4. Tap Hurdlr and set it to on

Battery Optimization

Some Huawei devices have built-in battery optimization settings that will shut down "the activity of seldom used apps." This feature can prevent apps like Hurdlr from being able to run properly in the background. To allow Hurdlr to run follow the steps below:

  1. Open your device's Settings

  2. Tap "Battery"

  3. Tap the menu button (⋮)

  4. Tap "Battery Optimization"

  5. Tap "All Apps"

  6. Find Hurdlr in the list and disable the feature

Autostart

This setting would allow Hurdlr to start, even if your phone had previously shut it down from running in the background.

  1. Go to Settings

  2. Tap "Permissions"

  3. Tap "Autostart"

  4. Enable "Auto-launch", "Secondary launch", and "Run in background" for Hurdlr

Battery Saver

This feature will turn off location services for your apps automatically, so Hurdlr is not able to run when it's enabled. It can be triggered automatically without your knowledge when your battery is low, so to avoid any issues, you should disable it. You can disable it by following the steps below:

  1. Open your device's Settings

  2. Tap "Battery"

  3. Tap "Battery Saver"

  4. Turn it off to disable it

Lock Screen Cleanup

This setting will close down any apps that are open once you lock your screen. In order to run the mileage tracker in the background while the screen is locked, you need to make sure that this feature is disabled for Hurdlr. You can check by following the steps below:

  1. Open your device’s Settings

  2. Tap on "Battery"

  3. Tap on "Close apps after screen lock"

  4. Make sure Hurdlr is disabled

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