Android users may need to check other factors when experiencing mileage issues on their device. Android devices have specific settings for Battery Optimization, Data Saver, App Power Monitor, and Adaptive Battery.
These settings can all affect Hurdlr from running in the background while trying to track your mileage. When these settings arise, Hurdlr is unable to detect movement for recording drives. This can lead to missed mileage information, so it is very important to check these settings if you are an Android user.
The specific setting names and locations can vary by specific device and Android OS, so these instructions may vary slightly from your specific device, but should give you a good idea of the settings to check for.
Select select your Android device brand below to view more information on specific settings for your device:
Samsung
Samsung
For Samsung users, it's important to check these settings to ensure your phone is not preventing Hurdlr from running: Battery Optimization, Power Saving Mode, Adaptive Battery, Data Saver, Allow Background Activity, and Allow Background Data Usage.
Battery Optimization
This feature is designed to conserve battery, but it can prevent apps like Hurdlr from being able to run properly in the background. To allow Hurdlr to run follow the steps below:
Go to ‘Settings’
Tap ‘Device Care’, then ‘Battery
Select ‘Optimize Battery Usage’
Scroll through all apps to find Hurdlr
Toggle OFF ‘Battery Optimization’
For some devices on Android 12 or higher:
Go to ‘Settings’
Tap ‘Apps’, then ‘Hurdlr’
Select ‘Battery’
Ensure ‘Optimize Battery Usage’ is set to ‘Not optimized’
Power Saving Mode
This feature will turn off location services for your apps automatically, so Hurdlr is not able to run when it's enabled. It can be triggered automatically without your knowledge when your battery is low, so to avoid any issues, you should disable it. You can disable it by following the steps below:
Go to ‘Settings’
Tap ‘Device Care’, then ‘Battery’
Tap ‘Power Mode’
Tap ‘Optimized’
Toggle ‘Adaptive Power Saving’ to OFF
Adaptive Battery
This feature will shut off apps in the background, which will prevent your trips from being tracked. By default, it will force quit any app that hasn't been launched in 3 days. To disable this feature for Hurdlr, follow the steps below:
Go to ‘Settings’
Tap ‘Device Care’, then ‘Battery’
Tap ‘App Power Monitor Management’ or ‘Unmonitored Apps’
Toggle ‘Adaptive Battery’ to Off
Toggle ‘Put Unused Apps to Sleep’ OFF
Select Apps that won't be put to sleep through ‘Add Apps’ , then ‘Hurdlr’ to ensure Hurdlr won't be put to sleep
Data Saver
This feature is another one that can cause tracking issues. To disable it, follow the steps below:
Go to ‘Settings’
Select ‘Connections’, then ‘Data Usage’
Tap ‘Data Saver’
Tap ‘Allow App while Data saver on’
Scroll down to Hurdlr and make sure it's turned ON
Allow Background Activity
This setting is necessary to ensure that your mileage is able to be recorded in the background without your phone killing the app. To enable this:
Go to ‘Settings’
Tap on ‘Apps’, then Hurdlr
Select ‘Battery’
Toggle ON ‘Allow background activity’
Allow Background Data Usage
This setting will allow Hurdlr to use your mobile data while running in the background if necessary. To enable this:
Go to ‘Settings’
Tap ‘Apps’, then Hurdlr
Select ‘Mobile data’
Toggle ON ‘Allow background data usage’
LG
LG
For LG devices, it's important to check these settings to ensure your phone is not preventing Hurdlr from running: Battery/Power Optimization, Battery Saver Mode, Data Saver, and Adaptive Battery.
Battery/Power Optimization
To prevent mileage tracking issues associated with this setting, follow the steps below:
Open your device's Settings
Hit ‘Battery’
Tap ‘Battery Usage’
Select ‘Ignore Optimizations’
Tap on Hurdlr to make sure it's not impacted by that setting
Battery Saver Mode
This feature will turn off location services for your apps automatically, so Hurdlr is not able to run when it's enabled. It can be triggered automatically without your knowledge when your battery is low, so to avoid any issues, you should disable it. You can disable it by following the steps below:
Open your device's Settings
Select ‘Battery’
Tap ‘Battery Saver Mode’
Turn it OFF to disable it
Data Saver
This feature is another one that can cause tracking issues. To disable it, follow the steps below:
Open your device's Settings
Tap ‘Mobile Data’
Tap ‘Wi-Fi’
Tap on Hurdlr
Enable ‘Unrestricted Data Usage’
Adaptive Battery
This setting is enabled by default and limits the allowed background activity for apps that aren’t interacted with regularly. To disable:
Open Settings
Tap ‘General’
Tap ‘Battery’
Disable ‘Adaptive Battery’
Pixel and Nexus
Pixel and Nexus
For Pixel and Nexus devices, it's important to check these settings to ensure your phone is not preventing Hurdlr from running: Battery Optimization, Battery Saver Mode, Data Saver, and Adaptive Battery.
Battery Optimization
This feature can prevent apps like Hurdlr from being able to run properly in the background. To allow Hurdlr to run follow the steps below:
Open your device's Settings
Select ‘Battery’
Click the menu button (⋮)
Choose ‘Battery Optimization’
Tap Hurdlr and make sure it's set to not optimized
Battery Saver
This feature will turn off location services for your apps automatically, so Hurdlr is not able to run when it's enabled. It can be triggered automatically without your knowledge when your battery is low, so to avoid any issues, you should disable it. You can disable it by following the steps below:
Open your device's Settings
Select ‘Battery’
Tap ‘Battery Saver’
Turn it OFF to disable it
Data Saver
This feature is another one that can cause tracking issues. To disable it, follow the steps below:
Open your device's Settings
Select ‘Network & Internet’
Tap ‘Data Usage’
Hit ‘Data Saver’
Choose ‘Unrestricted Data Usage’
Click on Hurdlr and make sure it's turned on
Adaptive Battery
This setting is on by default and limits how much apps can run when they are not being used. This can change over time as your phone learns how you use your apps, so you will need to disable it. To do so:
Open Settings
Tap ‘Battery’, then ‘Adaptive Battery’
Toggle ‘Adaptive Battery’ to OFF
Motorola
Motorola
For Motorola devices, it's important to check these settings to ensure your phone is not preventing Hurdlr from running: Battery Optimization, Battery Saver Mode, Data Saver, and Adaptive Battery.
Battery Optimization
Some devices have built-in battery optimization settings that will shut down "the activity of seldom used apps." This feature can prevent apps like Hurdlr from being able to run properly in the background. To allow Hurdlr to run follow the steps below:
Open your device's Settings
Tap ‘Battery’
Tap the menu button (⋮)
Tap ‘Battery Optimization’
Tap ‘All Apps’
Find Hurdlr in the list and disable the feature
Battery Saver Mode
This feature will turn off location services for your apps automatically, so Hurdlr is not able to run when it's enabled. It can be triggered automatically without your knowledge when your battery is low, so to avoid any issues, you should disable it. You can disable it by following the steps below:
Open your device's Settings
Tap ‘Battery’
Tap the menu button (⋮)
Tap ‘Battery Saver Mode’
Turn it OFF
Data Saver
This feature is another one that can cause tracking issues. To disable it, follow the steps below:
Open your device's Settings
Tap ‘Data Usage’
Tap ‘Cellular Data Usage’
Tap Hurdlr
Tap ‘Background Data’
Turn ON ‘Unrestricted Data Usage’
Adaptive Battery
This setting limits how infrequently used apps can run in the background. Your phone will learn how you use apps over time and will adjust how much they can run in the background, so we recommend disabling this:
Open Settings
Tap ‘Battery’, then ‘Adaptive Battery’
Toggle Adaptive Battery to OFF
HTC
HTC
For HTC devices, it's important to check these settings to ensure your phone is not preventing Hurdlr from running: Battery Optimization, Battery Saver, and Extreme Power Saving Mode.
Battery Optimization
Some devices have built-in battery optimization settings that will shut down "the activity of seldom used apps." This feature can prevent apps like Hurdlr from being able to run properly in the background. To allow Hurdlr to run follow the steps below:
Open your device's Settings
Tap ‘Battery’
Tap the menu button
Tap ‘Battery Optimization’
Tap ‘All Apps’
Find Hurdlr and disable this feature
Battery Saver
This feature will turn off location services for your apps automatically, so Hurdlr is not able to run when it's enabled. It can be triggered automatically without your knowledge when your battery is low, so to avoid any issues, you should disable it. You can disable it by following the steps below:
Open your device's Settings
Tap ‘Battery’
Tap ‘Battery Saver’
Turn it OFF
Extreme Power Saving Mode
When your phone battery goes below a certain setting, it may automatically turn on Extreme Power Saving Mode, which only allows your phone to use basic functions. We recommend disabling this setting, or verifying the battery level selected.
Open Settings
Tap ‘Power’
Tap Off for ‘Extreme Power Saving Mode’, or select a lower battery level
OnePlus
OnePlus
For OnePlus devices, it's important to check these settings to ensure your phone is not preventing Hurdlr from running: Battery Optimization, Battery Saver, Deep Optimization, and Adaptive Battery.
Battery Optimization
Some One Plus devices have built-in battery optimization settings that will shut down "the activity of seldom used apps." This feature can prevent apps like Hurdlr from being able to run properly in the background. To allow Hurdlr to run follow the steps below:
Open your device's Settings
Tap ‘Battery’
Tap the menu button
Tap ‘Battery Optimization’
Tap ‘All Apps’
Find Hurdlr and disable this feature
Battery Saver
This feature will turn off location services for your apps automatically, so Hurdlr is not able to run when it's enabled. It can be triggered automatically without your knowledge when your battery is low, so to avoid any issues, you should disable it. You can disable it by following the steps below:
Open your device's Settings
Tap ‘Battery’
Tap ‘Battery Saver’
Turn it OFF to disable it
Deep Optimization
This feature can be enabled and turned on without your knowledge and prevents Hurdlr from running and tracking your mileage properly.
Search ‘Battery' in Settings
Select ‘Battery Optimization’
Tap on the three dots on the left hand corner
Select ‘Advanced Optimization’ from the drop-down menu
Toggle ‘Deep Optimization’ OFF so that the button is white (disabled) instead of blue (enabled)
Adaptive Battery for Oxygen 9 / Android 9 and lower
This setting limits how infrequently used apps can run in the background. Your phone will learn how you use apps over time and will adjust how much they can run in the background, so we recommend disabling this:
Go to Settings
Select ‘Battery’
Select ‘Adaptive Battery’
Disable ‘Use Adaptive Battery’
Oxygen 10 / Android 10 and higher
Go to Settings
Select ‘Battery’
Select ‘Battery Optimization’
Tap the three dots on top right
Select ‘Advanced Optimization’
Disable ‘Use Adaptive Battery’
Alternate option for Oxygen / Android 10 and higher
Go to Settings
Enter ‘Adaptive Battery’ in the search bar
Select disable ‘Use Adaptive Battery'
Huawei
Huawei
For Huawei devices, it's important to check these settings to ensure your phone is not preventing Hurdlr from running: Protected Apps, Battery Optimization, AutoStart, Battery Saver, and Lock Screen Cleanup.
Protected Apps
Some devices have a setting called Protected Apps within the Battery Manager Settings. This feature prevents apps from running in the background when the screen is turned off and can prevent trips from being tracked. To allow Hurdlr to run follow the steps below:
Open your device's Settings
Tap ‘Battery Manager’
Tap ‘Protected Apps’
Tap Hurdlr and set it to ON
Battery Optimization
Some Huawei devices have built-in battery optimization settings that will shut down "the activity of seldom used apps." This feature can prevent apps like Hurdlr from being able to run properly in the background. To allow Hurdlr to run follow the steps below:
Open your device's Settings
Tap ‘Battery’
Tap the menu button (⋮)
Tap ‘Battery Optimization’
Tap ‘All Apps’
Find Hurdlr in the list and disable the feature
AutoStart
This setting would allow Hurdlr to start, even if your phone had previously shut it down from running in the background.
Go to Settings
Tap ‘Permissions’
Tap ‘AutoStart’
Enable ‘Auto-launch’, ‘Secondary launch’, and ‘Run in background’ for Hurdlr
Battery Saver
This feature will turn off location services for your apps automatically, so Hurdlr is not able to run when it's enabled. It can be triggered automatically without your knowledge when your battery is low, so to avoid any issues, you should disable it. You can disable it by following the steps below:
Open your device's Settings
Tap ‘Battery’
Tap ‘Battery Saver’
Turn it OFF to disable it
Lock Screen Cleanup
This setting will close down any apps that are open once you lock your screen. In order to run the mileage tracker in the background while the screen is locked, you need to make sure that this feature is disabled for Hurdlr. You can check by following the steps below:
Open your device’s Settings
Tap on ‘Battery’
Tap on ‘Close apps after screen lock’
Make sure Hurdlr is disabled
Xiaomi
Xiaomi
For Xiaomi devices, it's important to check these settings to ensure your phone is not preventing Hurdlr from running: Battery Optimization, Battery Saver, Adaptive Battery, and AutoStart.
Battery Optimization
Some Xiaomi devices have built-in battery optimization settings that will shut down "the activity of seldom used apps." This feature can prevent apps like Hurdlr from being able to run properly in the background. To allow Hurdlr to run follow the steps below:
Open your device's Settings
Tap ‘Battery’
Tap the menu button
Tap ‘Battery Optimization’
Tap ‘All Apps’
Find Hurdlr and disable this feature
Battery Saver
This feature will turn off location services for your apps automatically, so Hurdlr is not able to run when it's enabled. It can be triggered automatically without your knowledge when your battery is low, so to avoid any issues, you should disable it. You can disable it by following the steps below:
Open your device's Settings
Tap ‘Battery’
Tap ‘Battery Saver’
Turn it OFF to disable it
Adaptive Battery
This setting limits how infrequently used apps can run in the background. Your phone will learn how you use apps over time and will adjust how much they can run in the background, so we recommend disabling this:
Go to Settings
Tap ‘Battery & Performance’
Disable ‘Use Adaptive Battery’
AutoStart
This setting would allow Hurdlr to start, even if your phone had previously shut it down from running in the background.
Go to Settings
Tap ‘Permissions’
Tap ‘AutoStart’
Enable for Hurdlr